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Exchanges and Refunds Policy

Exchanges and Refunds Policy (Online purchases)

We're not happy until you are!

It is our pleasure to exchange or give you the money back for any unused and unmodified hair purchased through our website within 14 days. Please contact us through the phone number provided in order to exchange for another product or get a refund.  

Exchanges and Refunds Policy (Store purchases)

The exchange of products that have not been used or modified must be requested within 14 days from the date of purchase. We do not process refunds for in-store or in-person purchases.