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Hair Extensions Care Instructions

Hair Extensions Care Instructions

Please read all Care Instructions before applying the extensions

  • **Washing/Conditioning:**

  • Before applying the extensions, it's best to give your natural locks a good wash using an anti-residue shampoo.

  • We suggest holding off on any fancy hair treatments like deep conditioning, keratin, or botox before getting your extensions. These treatments might interfere with the adhesive's ability to stick properly.

  • After the application, give your hair a couple of days before you lather up with shampoo.

  • Treat your hair to some TLC once a week by using a sulfate-free shampoo and a hydrating mask.

  • Remember to brush your hair with care before hopping into the shower.

  • When conditioning, focus on the mid-shaft to the tips of your hair, keeping away from the adhesive areas.

  • After washing, gently towel dry your hair, then apply some leave-in conditioner and give it a brush.

  • Keep those ends happy by applying oil twice a day.

  • If you're rocking lighter shades, consider using a purple mask or shampoo once a week to keep the color vibrant.

  • **Styling: **
  • For styling with hot tools, aim for a temperature of around 180°C or 356°F to keep your hair happy and healthy.

  •  Avoid drying your extensions upside down to maintain their shape and integrity.

  • Keep those tangles at bay by brushing your hair gently from the bottom up, using a soft bristle brush, at least twice a day for smooth, knot-free locks.

  • **Chemical Treatments:**

   - Before diving into any chemical treatment, it's a good idea to do a strand test first to make sure it's a match for your hair, especially since most extensions have already been bleached and colored.

   - Beware of chlorine from water sources like your shower, pool, or the ocean, as well as excessive sun exposure, which can cause blonde or ashy colors to turn brassy. If that happens, a visit to a hair color specialist is recommended; the use of a shower filter at home can also help.

  • **Sunscreen Protection:**

   - Avoid sunscreens with Avobenzone and Octocrylene, as they can cause extensions to change color to a pinky or brassy tone. Instead, opt for mineral sunscreens containing titanium dioxide and zinc oxide from brands like Beautycounter, Sun Bum, Bare Republic, and Target Up & Up.


  • **Hair Treatments Timing:**

   - If you're planning on treating your hair with keratin or botox, aim to do it at least two days before getting extensions to ensure the best results.

  • **Bedtime Care:**

   - Before hitting the hay, whether you're sleeping, playing sports, or hitting the pool or beach, secure your extensions in a braid or ponytail to prevent tangling.

   - And remember, never tuck into bed with wet extensions! Using a silk or satin pillowcase can also help keep your locks smooth and snag-free.

  • **Mixing Hair:**

   - We recommend not mixing our hair with hair from other sources for each application to ensure the best outcome.

  • **Specific Extension Methods:**

   - **Regular Tape-ins, Invisible, and InvisiTapes:**

     - Use a flat nose plier to press the tape together to avoid air bubbles, and make sure the hair strand between the tapes isn't too thick.

     - Maintenance typically ranges from 6 to 8 weeks, but this can vary depending on your hair type and lifestyle, the more oily the hair the shorter the duration. Don't be alarmed if some adhesives come loose before your next appointment; it's normal.


   - **Keratin Tips:**

     - Avoid cutting more than 25% of the flat tips before installation to prevent shedding. For Microcapsule, we recommend cutting the tips vertically.

     - When applying, don't overheat the tips; aim for around 150°C or 302°F and stop heating before you hear any sizzling.

   - **Clip-ins:**

     - Wash them as needed with shampoo, mask, and conditioner, being careful to avoid wetting the clips.

  • **Warranty and Return Policy:**

Our extensions are made with 100% human hair, but variations in texture and color may occur between batches. Customers have 14 days from purchase to report any issues, and each case will be handled individually. We will always do our best to meet your expectations. No refunds for in-store purchases, but exchanges are possible with a receipt and if the product is in its original condition. 

Limited warranty does not cover damages not caused by the manufacturer, including chemical damage or modifications to the product. Issues like dryness, split ends, or color changes over time are not considered manufacturing defects. 

We're here to help, so please reach out with any concerns or feedback, and following our care instructions will ensure long-lasting, beautiful hair!