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Hair Extensions Care Instructions

Hair Extensions Care Instructions

Please read all Care Instructions before applying the extensions

    Before application:

    • Wash your natural hair with a clarifying (anti-residue) shampoo.

    • Avoid heavy treatments such as deep conditioning, keratin, or botox before the application, as they can affect proper adhesion.

    After application:

    • Wait at least 48 hours before washing your hair.

    • Use sulfate-free shampoo and a hydrating mask once a week.

    • Gently brush your hair before showering.

    • Apply conditioner only from mid-lengths to ends, avoiding the attachment areas.

    • After washing, gently towel-dry, apply a leave-in conditioner, and brush carefully.

    • Apply oil only to the ends, up to twice a day.

    • For light/blonde hair, use purple shampoo or a purple mask once a week.

    Heat styling:

    • Use heat tools with a maximum temperature of 180°C / 356°F.

    • Never use a blow dryer or curling iron on hair that has oil or leave-in products. Always wash the hair before applying heat.

    • Avoid drying your hair upside down.

    • Brush your hair at least twice a day, starting from the ends, using a soft-bristle brush.

    Chemical products, environment & color changes:

    • Always do a strand test before any chemical service.

    • Extensions have already gone through bleaching and coloring processes.

    • Chlorine, salt water, sun exposure, and even shower water can cause fading or color changes, especially in lighter shades.

    • We recommend using a shower filter and consulting a professional colorist when needed.

    Sunscreen (very important for light hair):

    • Avoid spray sunscreens that may come into contact with the hair.

    • Do not use sunscreens containing avobenzone or octocrylene, as they can cause oxidation and turn the hair orange or reddish, especially in summer or tropical areas.

    • Prefer mineral sunscreens with titanium dioxide and zinc oxide.

    Sleeping & physical activities:

    • Tie your hair in a braid or ponytail before sleeping or exercising.

    • Never sleep with wet extensions.

    • Use a silk or satin pillowcase to extend the life of your extensions.

    Specific care:

    • If you are wearing keratin extensions, we do not recommend cutting more than 30% of the bonds.

    Technical analysis & procedure in case of an issue:
    If any issue occurs—such as color change, excessive dryness, or any other concern—R Hair Extensions will:

    • Collect the extensions or a hair sample for technical analysis.

    • This analysis helps identify the cause, including possible effects from products, heat, sunscreen, ocean, pool, or improper use.

    • Within a few days, we will provide feedback and guidance. This process is essential to offer proper support and prevent the issue from happening again.

    Warranty & exchanges:

    • Extensions are made with 100% human hair, and natural variations between batches may occur.

    • Any issue must be reported within 14 days of purchase.

    • Purchases made in-store are not refundable; exchanges are allowed only with a receipt and unused product.

    • The warranty does not cover chemical damage, improper use, dryness, split ends, or color changes over time.